Business & Commercial Specialist

Location

This role is based our of our Birmingham, Snowhill office Only

Hybrid Working: 3 days in the office, 2 days wherever

Our purpose is to use the power of communication to make a better world; for each other, for our customers, for society and our communities. This role provides the commercial discipline and portfolio transparency needed to run the Fixed Networks change and investment pipeline effectively. By owning the Portfolio, Front Door data, benefits ledger, KPI pack and TLR/TLC integration with the wider team, the role ensures leaders have accurate, timely insight to prioritise demand and track value.

It safeguards commercial spend through PO/invoice management, vendor value‑for‑money metrics, and clear weekly dashboards and reporting. ensures strategic decisions are evidence‑based, risks are surfaced early, and vendor and portfolio performance remain tightly controlled.

This role ensures we deliver Service and/or infrastructure against the relevant SLA and business needs. This is executed by

• The PO and invoice schedule, ensuring commercial commitments are forecasted, tracked, and aligned to budget.
• The Front Door dataset, validating inputs and maintaining a single source of truth for new demand and prioritisation.
• The portfolio and commercial benefits ledger, tracking value, savings, cost avoidance and KPIs across all work streams.
• The integration of TLR/TLC data with wider performance and commercial reporting, ensuring consistency and auditability.
• Vendor value‑for‑money metrics, performance scorecards and commercial health indicators.
• Weekly reporting and dashboards that provide visibility of spend, delivery performance, portfolio health, risks, and benefits.

Stakeholder management is crucial to the job, you will produce reports, brief the wider organisation on progress and ensure our suppliers are well informed.

• Implements Business Change strategy across the multi-programme and project teams delivering functional and technical change to the BT Group.
• Executes a range of activities in delivery of the multiple Business Change work streams embedded within programme and projects.
• Ensures participation and support in the development and implementation of the BT Group’s strategic projects.
• Champions, continuously develops and shares with team knowledge on emerging trends and changes in Change & Transformation.
• Participates in the development, communication and implementation of new principles, policies, and processes across the BT Group ensuring stakeholder visibility.
• Implements the delivery of change initiatives such as training, communication and change enablement.
• Executes the analysis of complex data, including interpreting and recognising trends and patterns, comprehension of complex information, and identifying additional data sources or best practice to help devise solutions.
• Enables the business through organisational and change portfolio context, creating connectivity to change happening elsewhere in the group.
• Ensures change needs are understood and appropriately planned for in the change portfolio.

• Commercial Analysis – Evaluates costs, options, and scenarios to inform commercial recommendations.
• Contract & Vendor Support – Supports contract changes, supplier reviews, and valuefor money assessments.
• Business Case Development – Builds clear cases with financials, risks, and expected benefits.
• Budget Tracking & Forecasting – Monitors spend, forecasts variances, and highlights commercial risks.
• Benefit Realisation – Tracks delivery of financial and nonfinancial benefits against plan.
• Business Acumen – Applies understanding of business strategy, performance drivers, KPIs, and operational levers.
• Financial Acumen – Uses financial principles to manage budgets, cases, forecasts, and programme/ project level financials.
• Business Process Improvement – Simplifies and optimises processes to deliver measurable efficiency gains.
• Stakeholder Management – Builds alignment and manages expectations across cross functional teams.
• Data & Insight Analysis – Uses data to evidence decisions, benefits, and commercial recommendations.
• Communication – Distils complex…