Revenue Operations Manager

Location:

London / Hybrid (2–3 days per week in office)

Reports to:

Commercial Strategy Director

Type:
Permanent, Full-time

As Revenue Operations Manager, you’ll own the setup, optimisation and ongoing management of our commercial data stack - from CRM configuration and sales forecasting to executive reporting.

You’ll work cross-functionally with Sales, Finance and Delivery to ensure that we have a single source of truth on revenue, pipeline and performance.

This is both a hands‑on systems role and a strategic business partner position; ideal for someone who thrives on building structure, insight and efficiency in a scaling consultancy environment.

Systems & Data

• Own and optimise Hub Spot CRM, ensuring accurate deal data, workflows and integrations.
• Design and maintain reporting dashboards across CRM,  and Finance tools.
• Manage data governance and quality — defining field ownership, validation rules and audit processes.
• Automate routine reporting and reduce manual data entry through integrations and workflow tools.

Forecasting & Reporting

• Lead the monthly forecasting process with Sales and Account Managers.
• Deliver accurate revenue and margin forecasts (±5% variance to actuals).
• Produce and continuously refine the monthly SLT commercial performance pack (pipeline, conversion, utilisation, and margin metrics).
• Partner with Finance to reconcile CRM pipeline data with invoicing and revenue recognition.

Process & Continuous Improvement

• Map and optimise the end‑to‑end quote‑to‑cash process.
• Identify and implement system or process enhancements that improve visibility and speed of reporting.
• Train and support sales and operations users to ensure adoption and consistent use of systems.
• Champion a data‑driven culture within the commercial team.

• 4–8 years’ experience in Revenue Operations, Sales Operations or Commercial Analytics, ideally in a services or consulting environment.
• Hands‑on expertise with Hub Spot (or Salesforce) including customisation, automation and reporting.
• Strong analytical and Excel / Google Sheets skills; confident building dashboards or reports.
• Experience managing or improving sales forecasting and pipeline accuracy.
• Excellent stakeholder management and communication skills, comfortable with senior audiences.
• Experience integrating CRM data with finance or delivery systems (e.g. , Xero, or PSA tools).
• Understanding of consulting commercial models (T&M, SoW, margin tracking).
• Exposure to automation tools (Make, Zapier, Power Automate, etc.).
• Join a rapidly expanding start‑up where personal growth is a part of our DNA.
• Benefit from a flexible work environment focused on deliverable outcomes.
• Receive private medical insurance through Aviva.
• Enjoy the benefits of a company pension plan through Nest.
• 25 days of annual leave plus UK bank holidays.
• Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.
• Participate in a generous employee referral program.
• A highly collaborative and collegial environment with opportunities for career advancement.
• Be encouraged to take bold steps and embrace a mindset of experimentation.
• Choose your preferred device, PC or Mac.

• Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.
• Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.
• Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.

Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two‑stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.

Mid‑Senior level

Full‑time

Information Technology

IT Services and IT Consulting

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