Business Administration Apprentice; B3

Overview

We are seeking a motivated Business Administration Apprentice to join our dynamic team. The successful candidate will provide day-to-day administrative assistance to the operations and business development teams. The focus is effective communication to both employers and learners, ensuring positive progress throughout the apprentice's journey  assisting with daily logistics and administrative tasks, the current Business Development team can concentrate on direct sales activities, leading to increased enrolments.

• Support operations with collecting employee comments, book in EPA prep days, chase outstanding signatures
• Report learner absences promptly, with the ability to handle sensitive information and maintain confidentiality
• Ensure timely attendance of learners on their scheduled class days
• Gather marketing information from both learners and employers, including obtaining pictures from learners progressing from L2 to L3 and positive updates from employers.
• Format CVs in alignment with Swift branding standards. Ensuring all CV’s are consistent with fonts, logo’s, spacing and layout before sending to employers.
• Assist the BD team with outstanding signatures from employers on the final enrolment pack.
• Send reminder correspondence to new learners approaching their enrolment dates
• Identify and gather potential business development leads for the BD team when interacting with employers
• In cases where BS’s have difficulties in finding opportunities for candidates, provide assistance in capturing relevant data for the Business Development team to follow up with, by adding names and email addresses onto our CRM systems - Hubspot and SAMS
• Assist with catch up day administration, ensuring that follow up emails are sent to both learners and employers and tracked on Excel

• Previous experience with business administration
• Grade 4 or above in English GCSE / Functional skills
• Ability to contribute positively to a team environment
• Confidence and professionalism on the phone
• Ability to manage and prioritise tasks efficiently
• A proactive approach to problem-solving and addressing challenges

• The successful applicant will be enrolled onto a Level 3 Business Administration
  -Apprenticeship with Hatch Training.
• The apprenticeship is 14 months long and you will gain key skills in business administration, including business fundamentals, compliance, communication and professional skills. You will attend remote Tutor-led training sessions, and build skills in the workplace with guidance from your Support Coach.

• Work from home 1 day per week
• Company events
• Salary increase by month 3 (depending on performance and KPI's)

If you are a confident and proactive individual and meet the above requirements, we would love to hear from you!