Senior Retail Portfolio Manager, Global Real Estate Services

In this fantastic role, you'll help shape how we design and optimise our retail footprint. You'll partner closely with senior leaders, turn strategy into actionable portfolio decisions, and lead insight-driven planning across markets, balancing customer needs, cost, risk and brand standards. This is a high-impact role for someone who blends strategy, analytics, governance and stakeholder leadership.

• Lead global retail portfolio strategic initiatives as International Wealth and Premier Banking's (IWPB) real estate partner, translating Real Estate Services (RES) and IWPB priorities into clear deliverables and portfolio direction
• Act as the key conduit into IWPB, anticipating strategic needs and converting demand signals into real estate requirements, options and recommendations
• Own portfolio reporting and insights, producing clear narratives and decision-ready materials for senior stakeholders to support footprint, investment and optimisation decisions
• Drive strategic retail planning and IWPB integration activity impacting the retail footprint, aligning across channels/markets and balancing customer needs, cost, risk, and brand/format standards
• Run governance and delivery oversight, including progressing the retail portfolio business case pipeline through RES/IWPB forums/systems and managing outsourced supplier performance for strategy/analytics/planning support

• Extensive experience within Corporate Real Estate Services
• Strategic mindset with strong understanding of the purpose, strategy and value of Real Estate Services in the wider business context
• Business partnering and senior stakeholder influence, with excellent communication skills to explain complex issues clearly and concisely
• Strong analytical/consulting capability, using data to shape retail portfolio strategy and insights, with understanding of distribution/channel strategy and standards
• Complex, multi-market initiative coordination, able to structure work, define outputs, and drive delivery through internal stakeholders and external partners
• Governance, operating model and supplier oversight experience, including setting frameworks/ways of working and managing outsourced partner performance through to resolution (plus sound commercial acumen balancing cost, demand and service standards)

We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we are dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, socio‑economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role.

As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK‑based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.