Business Development Manager

## Business Development Manager Apply locations:
Brackleytime type:
Full time posted on:
Posted Todayjob requisition :
JR0003725
** BASELINE INFORMATION
***
* JOB TITLE:

** Business Development Manager (North)
** JOB TYPE:
** Field-Based, Permanent
** OPERATING

LOCATION:

** Northern England
** SALARY:**£45,000-£50,000 (Depending on experience)
*
* HOURS:

** 40 Hours per week
** REPORTING TO:
** Managing Director/Brand Leader
** ABOUT US
** Neighborly (yes, without the “u”) began over 40 years ago in the United States as a small family-run business. Today, it has grown into a global leader in home services. Since arriving in the UK in 2010 as Neighbourly, the business has focused on acquiring and developing premium franchise brands across the home services sector.

Over the past 15 years, Neighbourly UK has demonstrated strong and consistent growth, now representing more than 330 locations across six brands and supporting over 4,000 frontline operatives. We are recognised for our commitment to investment, franchisee development, and long-term success.
** Brand Info:
** Bright & Beautiful UK is an Award Winning, rapidly growing national domestic cleaning franchise. We have more than 85 regional offices throughout the UK operated and run independently by our network of franchise owners. The Bright & Beautiful Head office is in Brackley, Northamptonshire.
** Our Brands:
*** Pimlico Plumbers
* Drain Doctor
* Bright & Beautiful
* Countrywide Grounds Maintenance
* Dream Doors
* Greensleeves Lawn Care
** PURPOSE OF

THE ROLE
** As Business Development Manager, you will be the primary link between Franchise Business Owners and Head Office.

Your role is to drive sustainable growth, profitability, and operational excellence across the franchise network.

You will partner closely with Franchisees from onboarding through launch and ongoing development, ensuring they operate in line with the business model, achieve financial targets, and continuously improve performance.
** KEY OUTCOMES
*** Profitable, high-performing Franchisees aligned to the business model
* Strong, trusted relationships between Franchisees and Head Office
* Early identification and turnaround of underperforming businesses
* Consistent use of data, KPIs, and insight to drive decision-making
** KEY RESPONSIBILITIES
**** Franchise Performance & Growth
*** Analyse Franchisee businesses with a strong focus on profit, margin, and efficiency
* Partner with Franchisees to develop and deliver robust business plans
* Monitor KPIs, sales pipelines, and operational performance to drive growth
* Proactively manage underperformance with early intervention and turnaround planning
* Set, review, and support sales, growth, and customer service standards
** Financial & Commercial Insight
*** Build and review financial models, P&Ls, and performance dashboards
* Identify opportunities to improve profitability and operational efficiency
* Provide meaningful insight and analysis to support Franchisee decision‐making
* Prepare reports for Senior Management highlighting trends, risks, and opportunities
** Franchise Development & Onboarding
*** Support new Franchisees through training, launch, and early development
* Oversee setup activities including vehicles, uniforms, stationery, and systems
* Support transitions of cluster areas into successful Franchisee operations
* Accompany Franchisees on customer appointments where appropriate
** Leadership & Coaching
*** Coach, mentor, and motivate Franchise Business Owners to maximise performance
* Provide best practice guidance to Franchisees and the if appropriate the wider BDM team
* Collaborate closely with colleagues across Marketing, Finance, and Operations
* Support and contribute to continuous improvement initiatives across the network
** Systems, Standards & Governance
*** Ensure Franchisees operate in line with company standards and brand expectations
* Deliver training on in‐house systems to improve productivity and efficiency
* Maintain accurate, timely performance data and reporting
* Positively promote company policies and ways of working
** Strategic Projects & Brand Partnership
*** Partner closely with the Brand Leader to support the development and delivery of…