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Digital CX Change Lead
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-09
Listing for:
Barclays
Full Time
position Listed on 2026-07-09
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Barclays is looking for a Change Lead to spearhead a greenfield initiative aimed at securing an Electronic Money Institution license and enhancing customer service interactions. This role involves analyzing the impacts of change, driving effective project management, and refining processes to deliver a digital-first customer experience.
The ideal candidate will demonstrate expertise in change management and customer experience, along with exceptional adaptability in a fast-paced setting. Benefits include a pension plan, holiday pay, and an Employee Assistance Programme.
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