Digital Business Analyst

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

• Supporting stakeholders with identification, clear definition, and prioritisation of solution requirements, securing user, project and programme management sign‑off as appropriate.
• Creation and refinement of epics, user stories and acceptance criteria.
• Developing a strong working knowledge of the client IT environment, business goals, priorities, existing business processes and system interactions.
• Liaising with stakeholders to identify and gain a concise understanding of business problems seeking to ‘engineer out’ existing limitations, conflicts and pain points.
• Application of a wide range of analytical tools and techniques including gap analysis present state vs. target state, SWOT analysis, options analysis, wire framing and prototyping.
• Producing a suite of high‑quality documentation such as specifications, user guides, testing and training materials and post‑implementation handover documents.
• Collaborating with other members of the project team including the Project Manager, Development Team, Function Leads and Subject Matter Experts.
• Supporting the Business Analyst Lead in developing resources, artefacts and materials for the Business Analysis toolkit.
• Undertaking smaller project tasks to support the general successful delivery of the client commission.
• Undertaking maturity assessments related to IT processes and services on behalf of the client or project team.

• Formal Business Analysis certification (e.g., IIBA) desirable.
• PRINCE 2, Agile, APM, CAPM or other relevant project management certification desirable.
• Proven track record of supporting successful delivery of full project lifecycle IT large‑scale projects from initiation to deployment.
• Ability to manage multiple projects simultaneously and prioritise tasks accordingly.
• Strong problem‑solving and decision‑making capabilities.
• Excellent attention to detail and analytical mindset.
• Excellent interpersonal and communication skills, both written and verbal.
• Team orientated mindset, providing advice and guidance as required to support the overall team effort.
• Proficiency in Microsoft Office packages such as Excel, Visio and MS Project.
• Experience of project delivery within the construction sector beneficial.

• Safety first
  - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
• Client focus
  - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long‑term relationships with our clients.
• Integrity
  - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
• Create opportunity
  - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part‑time, flexible and hybrid working options if suitable with‑in the role.