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CRM & Data Lead — Personalised Fan Journeys
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-21
Listing for:
Birmingham City Football Club plc
Full Time
position Listed on 2026-07-21
Job specializations:
-
Business
CRM Systems & Management
Job Description & How to Apply Below
Birmingham City Football Club is hiring a CRM and Data Manager to lead the Club's Customer Data Platform strategy and its integration with marketing and commercial activities. You will own the CRM platform, data quality and fan communications across channels, delivering personalised journeys and data-led decisions to drive growth for Birmingham City FC and its women’s teams.
Bring expertise in Bloomreach or similar CDP/CRM platforms, advanced analytics, GDPR compliance and a track record of
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