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AI Operations Excellence Lead; Hybrid | Unlimited PTO
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-08-25
Listing for:
ZEAL Network SE
Full Time
position Listed on 2026-08-25
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
ZEAL Network SE is seeking an AI Operational Excellence Specialist to own the AI agenda across Customer Operations. You will drive end-to-end AI features, monitor performance, and coordinate multi-stakeholder projects with Customer Support and Payments, Fraud & Verification teams.
The role blends hands-on implementation with process improvement to scale operations. Fluent German is required; you will partner with frontline teams and senior leadership to design smarter, faster workflows using AI
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