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Customer Care Product Optimisation Specialist
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-08-29
Listing for:
ASOS
Full Time
position Listed on 2026-08-29
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
ASOS is seeking a Product Specialist to help optimise Customer Care products and journeys, collaborating with Product Managers, Engineering and Operations to deliver measurable improvements for customers and frontline advisors.
You will act as a subject expert within your domain, translating lived experience into practical enhancements while driving adoption and value across digital care tools and processes.
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