CRM Transformation Lead Analyst — Dynamics 365/Salesforce
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-09-01
Listing for:
Morson Human Resources Limited
Full Time
position Listed on 2026-09-01
Job specializations:
-
Business
CRM Systems & Management, Business Systems & Technology Analysis -
IT/Tech
CRM Systems & Management, IT Business Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
Morson Human Resources Limited is hiring an experienced Lead Business Analyst to drive a major CRM transformation. You will shape requirements, map processes and define future-state CRM solutions in collaboration with business stakeholders across functions.
You will lead workshops, capture user stories, and ensure data quality and migration readiness as part of the Sales CRM platform rollout. Strong stakeholder engagement and Agile delivery are essential.
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