Sales Effectivness Co-Ordinator

Purpose of the Role

To provide flexible, hands‑on support across LRQA's sales enablement activities — helping the sales population work more effectively through CRM support, learning content, and administration of our core sales tools. This is a broad, evolving role designed to flex with the priorities of the wider sales enablement function.

Hybrid — based from LRQA's Birmingham office 2–3 days per week, with flexibility to work remotely the remainder of the week.

This role is intentionally broad. Responsibilities will develop over time in line with the needs of the sales enablement function, and the postholder should expect variety rather than a fixed routine.

• CRM (One CRM / Dynamics 365):
  Supporting day‑to‑day user queries, contributing to training materials and guidance documents, helping maintain CRM data quality and hygiene.
• Learning Content:
  Supporting the development of training materials, webinar content, and other resources for the Sales and Account Management Academy (SAMA) and related programmes.
• Sales Tools & Partner Administration:
  Administering and maintaining access, licences, and basic configuration for tools such as Linked In Sales Navigator and Zoom Info; acting as first point of contact for user queries on these platforms.
• Sales Administration:
  General administrative support to the sales enablement function — reporting, data pulls, scheduling, and coordination tasks as needed.
• Ad hoc Projects:
  Supporting wider sales enablement initiatives and projects as they arise.

• Some prior experience with CRM systems (e.g. Dynamics 365, Salesforce, Hub Spot) and/or sales tools such as Linked In Sales Navigator or Zoom Info Comfortable  administering software tools — managing licences, user access, and basic configuration
• Strong attention to detail, particularly around data and admin accuracy
• Confident picking up new systems quickly, without needing extensive onboarding
• Clear communicator, comfortable supporting a global, geographically dispersed sales audience
• Organised and self-directed — able to work across multiple tools and priorities without a fixed daily task list

LRQA is a leading global assurance partner, combining deep industry expertise with innovative solutions to help organizations manage risk, improve performance, and drive sustainable growth.

Operating in over 50 countries with a team of 2,500+ professionals, we support more than 60,000 clients worldwide through assurance, certification, cybersecurity, inspection, and training services. Our purpose is simple: to help businesses build a safer, more secure, and more sustainable future.

Join a global team where your expertise is valued and your development is supported. We offer a collaborative work environment, opportunities for professional growth, flexible working arrangements where applicable, a competitive salary aligned with the market, and a comprehensive benefits package.

If you are successful in securing a role with us, we may carry out pre-employment checks, as permitted by local law, including verification of identity, right to work, employment history, education, and criminal records where applicable. These checks are conducted by our trusted screening partner, Cfirst, in compliance with applicable data protection laws. Any personal data collected will be used solely for recruitment purposes, stored securely, and retained only as required.

For questions about the screening process, contact  , For queries regarding your personal data, contact