Facilities Manager VA

Anabas is a dynamic National Facilities Management company. Ourfocus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.

Anabas is currently seeking to employ an experienced Facilities Managerto provide an exceptional client experience through the delivery of theirduties to one of our prestigious clients in the Snowhill areaof Birmingham. You will be in a client facing role and required to provide a 5-star customer experience.

As the Facilities Manager you will be the first point of contact thatthe client has with Anabas.

It is critical that the job holder demonstrates professionalism, ownership, and responsibility for attending tothe client’s needs on site and where they are unable to do so, escalating in aswift and speedy manner to the appropriate personnel within Anabas to quickly satisfy the needs of the client. You will have total responsibility forthe service delivery of facilities management on site.

Your responsibilities will include:

• Management of Anabas staff on site.
• Monitor and coordinate the supplier team.
• Identify areas of improvement in delivery of the services and processes; implementing changeas required.
• Ensure customer service is at the heart of the way the FM services are delivered
• Work closely withthe on-site teams to ensure all aspects of performance targets are met andall works are carried out effectively, efficiently, and in a safe manner.
• Ensure operational statutory compliance and completion of PPM works on site.
• Deal with reactive situations and manage incident reports as necessary.
• Manage all P&Lmatters relating to the client contract, billing model and ACW works.

This is a full time, permanent position. (Monday to Friday 40 hrs per week)

Benefits include:

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• 33 days holiday per year inc Bank Holidays
• Employee Assistance Programme.
• Recognition and Reward scheme.
• Life Insurance 1 X annual salary
• Aviva Digital GP service