Stakeholder Engagement – Manager

Closing Date: 19th October 2026

Interviews from week commencing 26th October 2026

The Cladding Safety Scheme (CSS) provides financial support to enable the remediation of buildings with cladding systems which present an unacceptable life-safety risk.

We aim to improve the lives of eligible, affected leaseholders and residents by making funds available to undertake qualifying works to reduce risks and concern around safety and to restore confidence in the market.

Working in a team with the Senior Manager of Stakeholder and Engagement, Laura Smith, Stakeholder Manager, and Stakeholder Analyst in supporting the Head of Product and Stakeholder Engagement.

You will be joining our small but friendly, highly skilled and highly experienced team of 3 people, who are committed to making positive change in how we build a productive and effective working relationship with our stakeholders to ensure the effective running of the programme.

Laura Smith is dedicated to delivering a first-class customer service, resolving problems informally wherever possible, taking an innovative and creative approach to solving issues. Laura believes in working in a collaborative way and value’s everybody’s perspective to foster good decision making and problem solving within her team.

This is a rare chance to shape the future of the Cladding Safety Scheme in a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional team you will ensure efficient, consistent and effective resolution of problems and will have the opportunity to help create solutions.

Whilst our day job is to deliver first class customer service to our stakeholders in the Cladding Safety Scheme, you will be used to managing competing priorities and will always be looking for ways to improve and innovate.

You'll be comfortable supporting the Senior Manager to grapple with complex stakeholder issues to build a productive and effective working relationship with our stakeholders. You will be proficient in delivering excellent service, you will play an important role in supporting the delivery of the programme ensuring that we are working effectively with our internal and external stakeholders to improve the applicant and resident experience.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as the Cladding Safety team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade.

Homes England:
The Housing and Regeneration Agency

We believe that affordable, quality homes in well-designed places are key to improving people’s lives. As the government’s housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.

How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.

Together with our partners, we’re accelerating the pace of house building, remediation and…