E-commerce Specialist

E-commerce Specialist

Birmingham (Onsite)

£32,000 - £40,000

VIQU have partnered with a well-established brand who are looking for an experienced and commercially minded E-commerce Specialist to oversee and develop our growing online sales operations. This is an exciting opportunity for someone who combines strong marketplace expertise with team management skills and a passion for driving online sales performance.

• eBay Management:
  Take ownership of the company's eBay account, overseeing product listings, pricing, promotions, sales performance and marketplace optimisation.
• Team Leadership:
  Manage, support and develop a team responsible for Amazon and website operations, ensuring workloads are prioritised and performance targets are achieved.
• Marketplace Growth:
  Identify opportunities to increase revenue, improve conversion rates and expand the company's online presence.
• Shopify Management:
  Oversee website operations through Shopify, ensuring product information, stock availability and the overall customer journey are maintained effectively.
• Linnworks Management:
  Utilise Linnworks to support multichannel order management, stock synchronisation, product data and operational efficiency.
• Performance Analysis:
  Monitor sales figures, margins, conversion rates and marketplace KPIs, using data to identify areas for improvement.
• Product Listings:
  Ensure product listings are accurate, engaging, commercially competitive and optimised for visibility across relevant sales channels.
• Stock and Order Management:
  Work closely with internal teams to maintain accurate inventory, minimise fulfilment issues and ensure orders are processed efficiently.
• Continuous Improvement:
  Review existing processes, identify inefficiencies and implement improvements across the company's e-commerce operations.
• Cross-Channel Coordination:
  Ensure eBay, Amazon and the company website operate cohesively, maintaining consistent pricing, product information and customer service standards.