Product Manager: End-to-End Customer Journeys
Listed on 2026-10-18
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Business
Business Analyst, AI Business & Operations
BT Group is seeking a Product Manager (Customer Journeys) to own end-to-end journeys from Sales to Billing. You will define vision, strategy and roadmaps, aligning teams across Product, Engineering, Architecture, Service and Commercial to deliver improved customer outcomes and operational efficiency.
You will shape end-to-end processes, drive adoption, and continuously enhance customer journeys with data-led decision making.
Step into the Product Manager:
End-to-End Customer Journeys role at BT Group in Birmingham, England, United Kingdom and grow with us.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Product Manager:
End-to-End Customer Journeys role in the description above.
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