Client Support Hub Lead - KPI Coach & Process Optimizer
Listed on 2026-10-26
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Business
Customer Success Management, Client Relationship Management
Katie Bard is seeking an experienced Client Support Hub Team Leader to join its growing tech business in Birmingham. You will lead and develop an operational team, ensuring KPIs and service levels are achieved while maintaining high client satisfaction.
Day-to-day responsibilities include overseeing operations, handling escalations, analyzing data to drive performance improvements and rebate opportunities, and collaborating with clients and internal teams to streamline processes and ensure
For the Client Support Hub Lead - KPI Coach & Process Optimizer position at Katiebard, we are reviewing applications now.
This posting is for the Client Support Hub Lead - KPI Coach & Process Optimizer role at Katiebard, based in Birmingham, England, United Kingdom.
We are looking to fill the Client Support Hub Lead - KPI Coach & Process Optimizer position at Katiebard in Birmingham, England, United Kingdom.
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