Senior Programme Manager

Job Title Senior Programme Manager Job Description Summary Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 53,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world. Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.

The objective of the role is to deliver strategic management of client Real Estate programmes within the Programme Management Office (PMO). This position works closely with various global and EMEA clients, third parties and diverse cross‑functional stakeholders within Cushman & Wakefield to advise, plan, mobilise, deliver and track complex and multifaceted deliverables. This includes, but is not limited to, developing and maintaining comprehensive programme planning and control systems, ensuring effective integration and communication across stakeholders, driving momentum and alignment of programme activity, managing risk and escalations, implementing robust compliance and governance protocols and providing ultimate programme oversight.

A Senior Consultant at Cushman & Wakefield provides excellent professional advice and service to clients and is a member of a key talent pool within the organisation. The role will be significant to the development and growth of the PMO offering in EMEA. The expectation is that the successful candidate will be able to identify opportunities within the EMEA Real Estate market and support leadership in business development in addition to client delivery work.

• Kick off new programmes by leading steering committee, working group and subject specific meetings across all levels of seniority and ensuring meeting governance is in place throughout.
• Guide client and operations teams to clearly identify and agree strategy, translate these into achievable programme deliverables and gain buy in.
• Ensure critical success factors, goals and objectives are approved, robust and effectively communicated to create successful change culture.
• Identify stakeholders, resourcing gaps, stakeholder risk, appointed decision makers, and ensure Roles and Responsibilities are communicated and understood.
• Engage programme and project teams and develop and manage communication plans across all channels, including knowledge sharing, programme updates, confidentiality, access and media management.
• Ensure early risk identification mechanisms are in place, manage the Risk Register, mitigating actions and escalations.
• Lead all subject matter experts to develop, review, integrate and commit to programme phases, tasks and deliverables to create a master programme plan, own the plan throughout the programme.
• Engage operational teams to review any in‑flight projects or programmes that will affect or be affected by programme activities and ensure well planned integration activities.
• Plan and agree programme timeline, critical dates, milestones and slack.
• Develop budget and cost plan in line with financial stakeholders, manage business case approval workflow.
• Employ change control mechanisms to govern scope creep and alignment.
• Employ change management mechanisms to ensure continued engagement of sponsors, project teams and end users.
• Develop and issue reporting, tracking and communication tools and updates to align to the communications plan and ensure…