Operational Resilience Manager

Job Type: 6 month Fixed Term Contract

Location:Edinburgh,Birmingham, Telford - Hybrid working

Flexible working: All roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about flexible working here.

Salary: Up to £60,000 plus an indicative bonus range of 16-32%, private medical cover, 38 days annual leave, up to 12% employer pension contribution, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.

Closing Date: 26th November 2026 (23:55)

Who are we?

We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.

Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards.

We make room for what matters - so you can bring your best, every day.

The Role

We’re looking for an Operational Resilience Manager to join our Operational Resilience Framework & Delivery team

This is an exciting opportunity to play a key role in delivering operational resilience activity across a range of strategic business priorities, transformation initiatives and regulatory commitments.

You’ll work across business, technology and change teams to ensure resilience considerations are embedded into complex programmes and organisational change, helping the organisation understand critical services, key dependencies and potential vulnerabilities whilst supporting the delivery of resilience outcomes.

The role will involve leading and coordinating resilience assessments, mapping, scenario testing and governance activities, whilst working closely with senior stakeholders to support the ongoing evolution of our Operational Resilience framework.

You’ll gain a unique understanding of how a large, complex financial services organisation operates, whilst helping strengthen resilience capabilities, protect customer outcomes and support the organisation’s ability to prepare for, respond to and recover from disruption.

The Team

Operational resilience helps Standard Life prepare for, respond to and recover from disruption, so important services and customer outcomes are maintained.

The Framework & Delivery team develops the Operational Resilience framework, supports Important Business Service (IBS) assessments, coordinates testing and embeds resilience across strategic initiatives and organisational change.

Working across business, technology, risk and change teams, it identifies critical dependencies and ensures resilience risks are effectively managed.

In this varied role, you could facilitate dependency workshops, coordinate resilience assessments, challenge testing outcomes, seek supplier assurance or provide insights to senior governance forums.

The role:

• Lead operational resilience activity across strategic initiatives, transformation and organisational change
• Coordinate Important Business Service mapping, capturing key processes, people, technology, facilities, data and third-party dependencies
• Design and deliver scenario testing to assess resilience, identify vulnerabilities and drive remedial action
• Embed and enhance operational resilience frameworks, standards and documentation
• Challenge stakeholders to ensure resilience requirements are…