Email Designer

Birmingham | Hybrid Working (3 days office based)

C40K

We’re partnering with an established consumer brand to find a talented Email Designer who can bring creativity, commercial thinking, and strong visual execution to a growing CRM function.

This is an opportunity to join a fast-paced business where email plays a major role in customer engagement, retention, and brand storytelling. The successful candidate will take ownership of the creative direction and production of email communications, helping shape how the brand connects with its audience on a daily basis.

You’ll work across campaign launches, automated journeys, promotional activity, and customer lifecycle communications - creating emails that not only look exceptional but also deliver measurable performance.

• Designing engaging, conversion-focused email campaigns across promotional and lifecycle activity
• Building and evolving reusable templates and modular design systems
• Creating responsive email experiences optimised for mobile and desktop
• Working closely with CRM, marketing, brand, and content teams to deliver campaigns at pace
• Supporting testing initiatives to improve click-through rates, engagement, and customer retention
• Ensuring consistency across all email touchpoints while continually bringing fresh creative ideas
• Helping develop customer journeys that feel connected, premium, and highly personalised
• QA testing and refining designs across multiple inbox providers and devices

• Previous experience in a dedicated email design role within a consumer-focused brand
• A portfolio showcasing strong digital design and email campaign work
• Strong understanding of responsive email design and UX best practice
• Experience using platforms such as Klaviyo, Mailchimp, Dotdigital, or similar ESPs
• Proficiency in Figma and/or Adobe Creative Suite
• Someone highly organised who can manage multiple projects and deadlines simultaneously
• A collaborative individual who enjoys working closely with wider creative and marketing teams
• Background within beauty, wellness, lifestyle, fashion, or subscription brands
• Understanding of HTML/CSS for email production
• Experience contributing to email testing and optimisation strategies

This is a fantastic chance to join a recognisable brand with a strong customer following and ambitious growth plans. The role offers plenty of creative ownership, exposure across the wider marketing function, and the opportunity to shape a best-in-class email experience for a highly engaged audience.

Location: Birmingham

Working pattern: Hybrid – 3 days per week in the office