Digital Communications Executive

Are you a creative storyteller with a talent for creating engaging content across a range of digital channels?

We’re looking for someone to join our multi-award-winning Digital Communications team to help us bring our projects to life and reach new audiences in the West Midlands.

As a Digital Communications Executive, you will be supporting the day-to-day management of a wide range of digital tools and channels, including Tik Tok and our website. Your role will be to support the delivery of a wide range of innovative and engaging digital communications strategies, that will raise awareness of our work, whilst establishing us as a recognised and trusted brand for the residents of the West Midlands.

You’ll play a key role in delivering a content-first approach for our social media accounts, suggesting innovative - often entertaining or emotive treatments – to communicating the priorities of the West Midlands Combined Authority and the Mayor of the West Midlands.

No two days are the same in this role. You could be taking photos at events, filming videos showcasing the impact of our work in the real world, making Tik Toks on public transport, engaging with community groups on social media or writing blogs to attract organic search traffic and everything in between.

This is a great opportunity to be part of an innovative, ambitious and creative digital team.

We need someone who has strong attention to detail, enjoys working collaboratively and is a creative thinker with a passion for the region.

• Produce and distribute a wide range of engaging digital content including video, photography, articles, social media posts, infographics etc.
• Ensure content is re-purposed and adapted effectively to the style and audience of each digital channel.
• Support with the development and implementation of digital communication strategies
• Work closely with the Media and PR teams to ensure that stories are communicated through relevant digital channels.
• Provide digital advice and creative ideas to the organisation.
• Regularly review the performance of our digital content and channels by interpreting and reporting on statistics.
• Ensure compliance with WCAG 2.2 accessibility legislation on our websites and digital content, as well as GDPR in the management and collection of customer data

• Proven track record of creating a wide range of social media content in different formats
• Experience of managing websites, blogs and social media channels
• Able to spot an interesting story and bring it to life in an engaging way digitally
• Able to repurpose content to suit the style and audience of each relevant channel, including the website and social media channels
• A champion for best practice on all digital channels and able to create excellent content that will help us achieve our goals of being the most engaged authority on social media
• Excellent organisational skills
• Good communications skills
• Attention to detail and proof-reading skills
• Able to analyse and evaluate information
• Able to apply technical expertise

The location for this role is 16 Summer Lane with at least 2 days a week spent in the office.

Your uploaded CV won’t be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It’s your chance to showcase your skills and experience.

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