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Lead Customer Care Coordinator — After-Sales; Homebuilding

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Keepmoat Homes
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Position: Lead Customer Care Coordinator — After-Sales (Homebuilding)
A leading homebuilding company is seeking a Customer Care Coordinator to enhance the customer experience in their Birmingham office. This role involves liaising with customers and contractors, managing service requests, and ensuring satisfaction throughout the after-sales process. Ideal candidates will possess strong organizational and communication skills along with relevant experience in customer care. The position also includes a competitive salary and benefits package with agile working and generous holidays.
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