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Customer Success Mgr./ CSM Customer Service Rep

Client Services Lead — Upsell & Relationship Mgmt

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Sunbelt Rentals UK & Ireland
Full Time position
Listed on 2026-02-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A leading equipment rental provider in Birmingham seeks a Hire Controller to enhance customer service. You will manage the customer journey, ensuring a best-in-class experience while maximizing upselling opportunities. The ideal candidate will have previous customer service experience and be comfortable communicating via phone and email. This is a chance to impact a fast-paced business significantly, supported by a generous rewards package.
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