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Customer Experience & Complaints Specialist

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Career Choices Dewis Gyrfa Ltd
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A customer service company in Birmingham is seeking a Customer Relations & Complaints Specialist. In this role, you'll be the main point of contact for customer concerns related to online orders and services. You should possess strong communication skills along with the ability to resolve complaints professionally. Experience in customer service or complaints handling is essential. This full-time position offers an opportunity to really make a difference in customer experience.
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