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Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM Bilingual

Complaints Specialist – Digital Banking Support

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Goldman Sachs Bank AG
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global financial institution is seeking a Complaints Specialist in Birmingham. This role involves managing customer complaints, ensuring adherence to company policies, and delivering exceptional customer service. The ideal candidate will possess excellent communication skills and the ability to work independently in a fast-paced environment. Experience in customer service or complaints handling is advantageous. Join us to contribute to our mission of providing outstanding support to our customers.
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