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Customer Service Rep Bilingual Customer Success Mgr./ CSM

Customer Service Advisor — Dual Site

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Yorkshire Building Society Group
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading financial services provider in Birmingham is seeking a Customer Service Advisor. In this role, you'll build meaningful relationships with members, assisting them in finding the right products and services. The position values empathy and understanding, encouraging a strong team dynamic without sales pressure. This role is ideal for individuals motivated to help others and thrive in changing environments.

They offer great benefits, including holiday and pension contributions, along with a collaborative working atmosphere.
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