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Customer Success Mgr./ CSM

Senior Customer Service Team Manager KPI Driven

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Real Personnel
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 36500 GBP Yearly GBP 36500.00 YEAR
Job Description & How to Apply Below
A leading recruitment agency is seeking an experienced Customer Service Team Manager to join a prominent utility company in Tyseley, UK. The role offers a permanent position with a salary of £36,500, focusing on managing and motivating a team of customer service advisors. Candidates must possess at least 5 years of team management experience and strong communication skills. This opportunity emphasizes customer satisfaction and service quality, making it ideal for passionate leaders in customer service.
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Position Requirements
10+ Years work experience
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