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CX Deployment & Insights Leader

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Schneider Electric
Full Time position
Listed on 2026-05-30
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below

Schneider Electric is seeking a Customer Experience Deployment Leader in the United Kingdom to enhance customer satisfaction and loyalty across the UKI zone. This role involves acting as the Customer Experience Advocate by providing insights from surveys, leading CX plans, and collaborating with stakeholders.

The successful candidate will have 2-3 years in customer experience roles, strong communication skills, and proficiency in CX tools like Medallia. Schneider Electric offers a collaborative environment with numerous professional development opportunities.

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