Customer Service Advisor

Customer Service Advisor - Purfleet

Working Hours
:
Rotating shift pattern Monday - Friday Week 1: 06:00 - 15:30 | Week 2: 09:30 - 19:00.

Salary from £29,000, plus an excellent benefits package.

• In‑house training provided to support career progression
• 25 days holiday + public holidays (increasing with service)
• Competitive employer pension
• Discounts on major retail outlets, including groceries
• 4x basic salary life insurance
• Eligibility to receive an annual ‘Company Success Payment’

Key Responsibilities

• Meet and greet all customers on arrival in a professional and friendly manner.
• Manage day‑to‑day administrative tasks confidently and efficiently.
• Use initiative and be comfortable working as an individual.
• Plan, schedule, and coordinate work.
• Create and process job cards, checking for existing work in progress.
• Check account details, available credit and obtain relevant authorisation.
• Provide timely updates to customers.
• Agree timescales for unscheduled work and follow through to completion.

Closing Date
: 27/04/2026.