Sales Advisor - Part Time

Sales Advisor

Location: KIMS Hospital Maidstone

Contract: Part Time – 22.5 Hours Per Week, Permanent

Salary: £15,300 per annum

Are you a strong team player and passionate about delivering exceptional customer service and looking to work in a patient-focused environment? KIMS Hospital, the largest independent hospital in Kent, is looking for a Sales Advisor to join our dedicated team.

As a Sales Advisor, you will be the first point of contact for all self-pay patient enquiries. You’ll play a vital role in converting enquiries into appointments, providing clear information on services, specialists, and pricing, and ensuring a seamless experience from the first point of contact through to booking.

Working hours are Monday to Friday and 1 weekend in 8.

• Act as the first point of contact for all enquiries from prospective self-pay patients by telephone and email.
• Provide clear, accurate information regarding services, specialists, fees, and payment options.
• Create and issue written and verbal quotations for self-pay treatments and procedures.
• Follow up on leads promptly, maintaining ownership of the enquiry and ensuring timely resolution.
• Liaise with consultants’ secretaries and internal teams to gather all relevant information for bookings and quotations.

• General education to GCSE level or equivalent, including Maths & English.
• Experience in a customer service or sales role, with a proven ability to convert enquiries into bookings.
• Outstanding communication skills – both written and verbal – with an impeccable telephone manner.
• Competent IT user with fast and accurate keyboard skills.
• Strong organisational and time-management abilities with attention to detail.

• Experience working within a healthcare setting.
• NVQ Level 2 in Customer Service, Administration, or equivalent.
• Knowledge of private healthcare and radiology services.

• Competitive salary
• 33 days annual leave (including bank holidays) plus your birthday off
• Free secure staff parking
• Private health insurance
• Life assurance
• Company pension scheme
• Up to 40% discount on selected KIMS Hospital services
• Employee Assistance Programme
• Retail discounts and cashback offers
• Discounted gym membership
• Annual flu vaccination
• Free eye tests

If you’re excited by this opportunity and have the skills and experience we’re looking for, apply online today to become part of the team delivering exceptional care at KIMS Hospital.

Contact:

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Please note that all offers of employment are subject to eligibility to work in the UK and a satisfactory DBS check.

For more information on DBS checks, visit:

Posted 8th May 2026