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Customer Service Rep

Customer Experience Insights Analyst

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Just Group plc
Full Time position
Listed on 2026-06-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Business
Job Description & How to Apply Below
A leading retirement specialist in the UK is looking for a Customer Feedback Analyst to join their team. This role involves analyzing customer feedback, producing reports, and recommending improvements to enhance customer experiences. Ideal candidates will have data analysis experience in customer service, with proficiency in Excel and Power

BI. This is a full-time position offering a competitive salary along with various employee benefits, including private medical cover and opportunities for career progression.
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