Complaints Resolution Specialist; Hybrid
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-06-07
Listing for:
Brook Street
Full Time, Contract
position Listed on 2026-06-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator -
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
Brook Street is seeking a Customer Complaints Administrator in Birmingham. This role offers a hybrid working setup, with 2 days onsite and 3 days from home. You will be responsible for managing incoming complaints and ensuring efficient responses.
Key qualifications include strong customer service skills, proficiency in Microsoft Office, especially Excel and SharePoint, and an ability to work under pressure. This position is for a duration of six months, making it a great opportunity to gain valuable experience in the public sector.
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