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Customer Care & Relations Specialist

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Scrivens-Opticians-
Full Time position
Listed on 2026-06-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Scrivens Opticians in Birmingham is seeking a highly organised Customer Relations Administrator to support their Customer Service team at Head Office. This full-time role includes managing customer enquiries, liaising with branches, and ensuring compliance with GDPR.

The ideal candidate will be proactive, possess strong written communication skills, and demonstrate attention to detail while handling sensitive information. Opportunities for career progression and a supportive team environment are offered, along with 28 days of annual leave.

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