Front of House Assistant

Front of House Team Member – Birmingham Rubery Gym

Customer, Permanent, Part-time. Salary up to £26,707.20 pro rata depending on experience (8 hours per week).

• Provide exceptional and efficient customer service to everyone who visits our club.
• Support the smooth running of our reception, demonstrating attention to detail and initiative.
• Help create a friendly, relaxing and professional environment.
• Give a warm welcome, answering queries in a caring and helpful way, ensuring everyone feels valued.
• Be able to swim to a high standard and be willing to undergo training at site to cover Lifeguard breaks.

• Confidence and empathy to provide excellent customer care to all sorts of people.
• Great communication skills, both face-to-face and over the phone.
• Flexible, motivated, and able to show initiative.
• Basic computer skills, including Word and Excel.
• Ability to swim to a high standard and willingness to undergo training.

We have developed a benefits package with you in mind, offering a range of fitness, lifestyle, health and wellbeing rewards.

• Free gym membership.
• Health assessments.
• Retail discounts.
• Pension options.
• Healthy, happy, and valued employee culture.