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Customer Service Consultant — Digital Banking & Inclusion

Job in Birmingham, West Midlands, B1, England, UK
Listing for: HSBC
Full Time position
Listed on 2026-06-13
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

HSBC in Birmingham is seeking a Customer Service Consultant to provide outstanding service by educating customers about digital platforms and ensuring financial inclusion. The role involves direct customer interaction and necessitates strong communication and empathetic skills.

You will play a key part in helping customers with their banking needs while supporting those in vulnerable situations. This full-time position offers an attractive starting salary, extensive training, and various employee benefits.

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