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Customer Support Team Lead Coaching

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Goldman Sachs
Full Time position
Listed on 2026-06-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Support Team Lead: Growth & Coaching

Goldman Sachs is looking for an experienced team leader to join their customer support team in Birmingham. The role involves leading a team of 12-15 agents, ensuring high performance through coaching and support, and handling escalated customer issues. Ideal candidates will have a strong background in contact center management and excellent analytical skills.

If you're passionate about delivering exceptional customer service and can create a positive team environment, we want to hear from you!

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