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Senior Complaints Leader | Customer Experience
Job in
Great Barr, Birmingham, West Midlands, B1, England, UK
Listed on 2026-06-20
Listing for:
Job Search Place Limited
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Job Search Place Limited is seeking an experienced Complaints Leader in Great Barr, England. This role involves overseeing customer complaints and leading the customer support team to ensure high-quality resolutions and customer advocacy.
The successful candidate will have at least 5 years of customer service experience, with a focus on complaints management. Strong communication and leadership skills are essential, as well as a passion for customer service and operational excellence.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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