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Inbound Personal Banking Support Consultant; Hybrid
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-06-21
Listing for:
Nationwide
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Nationwide is seeking a Customer Service Consultant (Personal Banking) to be the first point of contact for inbound customer inquiries about new products. This role involves supporting customers during phone calls and maximizing service knowledge to help them access a wide range of Nationwide services.
Working hours are 35 hours per week, Monday to Friday, with some Saturdays required. The training period is fully onsite for the first four weeks, with hybrid working options available thereafter.
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