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EMEA Customer Support Leader; SaaS, AI-Driven

Job in Birmingham, West Midlands, B1, England, UK
Listing for: MOMENTUS
Full Time position
Listed on 2026-07-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 GBP Yearly GBP 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: EMEA Customer Support Leader (SaaS, AI-Driven)

MOMENTUS is seeking a Customer Support Manager in Birmingham to oversee the EMEA customer support function. The ideal candidate will manage a team of support specialists, ensuring high-quality resolutions and driving customer satisfaction through effective performance management.

This role requires a strong leader with 5+ years of experience in customer support, particularly in a SaaS environment. If you're passionate about developing teams and improving customer experiences, apply now!

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