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Ticketing Services Specialist; Customer Support

Job in Birmingham, West Midlands, B1, England, UK
Listing for: WMJobs
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below
Position: Ticketing Services Specialist (Customer Support)

West Midlands Combined Authority (WMCA) is seeking Ticketing Services Executives to support customers with ticketing products and services. Applicants will handle applications, administer Direct Debits, and respond to customer enquiries to enable front-line teams to deliver a seamless service.

The role operates with a rota, involving early mornings and some Saturdays; the office-based location is in Birmingham with two days in the office per week.

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