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Customer Service Advocate: Fair Complaint Outcomes; Hybrid
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-17
Listing for:
Gi Group (UK)
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Gi Group is partnering with CCW to recruit a Customer Service Advisor in Birmingham. You will own complaints unresolved with water companies, acting as the single contact for each case and guiding customers toward fair outcomes.
The role offers hybrid working with regular office attendance and benefits under the Civil Service framework, including generous leave and a wellbeing program.
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