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Service Desk Team Lead – Level 1
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-21
Listing for:
ATOS
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Atos is expanding its customer service operations in the UK and building a new Level 1 Service Desk. We are seeking three Team Leaders to supervise and develop a motivated group, including apprentices, while delivering outstanding customer service.
The role focuses on coaching, performance management and collaboration with management to drive improvements, KPI achievement and strong customer relationships. Birmingham base with long‑term career growth.
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