Water Complaints Resolution Advisor - Hybrid
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-23
Listing for:
Gi Group
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
CCW is recruiting a Customer Service Advisor to take ownership of complaints that customers cannot resolve with their water company or retailer. You will be the single point of contact, balancing empathy with evidence-based decisions to secure fair outcomes and a high-quality customer experience.
You will also help improve services across the water sector by identifying trends and sharing insights, contributing to better customer outcomes.
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