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Customer Liaison - Frontline & Community Engagement

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Mears Group
Full Time position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 18600 - 31000 GBP Yearly GBP 18600.00 31000.00 YEAR
Job Description & How to Apply Below
Position: Housing Customer Liaison - Frontline & Community Engagement

Mears Group is seeking a Customer Liaison Officer in Birmingham on a full-time, permanent basis. You will support planned and capital maintenance in social housing, provide front-line customer assistance, and ensure proactive communication throughout the project lifecycle.

The role emphasizes delivering excellent customer service, engaging residents, and coordinating with local teams to meet KPIs and standards.

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