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Customer Experience & Upsell Specialist
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-24
Listing for:
Sunbelt Rentals UK & Ireland
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Sunbelt Rentals UK & Ireland in Birmingham is seeking a Hire Controller to manage customer interactions, drive upselling, and oversee the end-to-end order journey from enquiry to post-hire feedback. The role focuses on delivering a superior service and real-time problem solving to maximise customer satisfaction.
The ideal candidate thrives in a hands-on, operational service environment and will join the UK's largest equipment rental provider with a competitive rewards package.
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