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Customer Liaison - Frontline & Community Engagement
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-24
Listing for:
Mears Group
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Mears Group is seeking a Customer Liaison Officer in Birmingham on a full-time, permanent basis. You will support planned and capital maintenance in social housing, provide front-line customer assistance, and ensure proactive communication throughout the project lifecycle.
The role emphasizes delivering excellent customer service, engaging residents, and coordinating with local teams to meet KPIs and standards.
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