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Hybrid Pensions Helpline Specialist
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-24
Listing for:
LGBT Great
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
LGBT Great in Birmingham is seeking a Helpline Operator to handle high volumes of calls and email enquiries in a friendly, professional manner. This hybrid role sits in the Pensions Administration team, requiring good communication and keyboard skills, and a proactive approach.
You will work in a team, maintain service standards, and use MS Office tools. Previous Customer Service or Call Handling experience is preferred, with a focus on accuracy and customer care.
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