More jobs:
Customer Experience Content Strategist; Self‑Service & AI
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-26
Listing for:
Better Placed Ltd - A Sunday Times Top 10 Employer!
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Better Placed Ltd is partnering with a fast-growing UK consumer brand to hire a Customer Experience Executive. You will own customer knowledge content, maintain engaging help content, and support AI-powered customer support to improve self-service journeys.
You’ll work across Customer Services, Marketing, Product and Technology to deliver a seamless customer experience, drive satisfaction and support business growth. Strong content and stakeholder coordination are essential for this role.
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