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Customer Service & Upsell Specialist
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-26
Listing for:
Sunbelt Rentals Careers
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Sunbelt Rentals in Birmingham is seeking a Hire Controller to deliver best-in-class customer service across telephone, email and website channels. You will manage an order from enquiry to post-hire feedback, build relationships with regular customers and identify upsell opportunities.
The role emphasises product knowledge, initiative, and collaboration in a fast-paced, operational business environment with a focus on accuracy and service excellence.
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