Guest Experience Lead: Digital Ordering & Service
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-07-26
Listing for:
KFC-Hayes-Town---Station-Road
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
KFC Hayes Town - Station Road is hiring a Guest Experience Lead. You’ll be the friendly face that greets guests, answers questions, and helps with digital ordering, ensuring smooth service and speedy orders. You’ll spot problems, support the team, and raise the bar for hospitality.
The role emphasizes welcoming guests, knowing the menu, helping them use kiosks or the app, and keeping things moving. Join a team that values real people and offers on-shift meals and a 25% staff discount; welcome
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